This guide provides a step-by-step walkthrough for managing users within the platform, including creating regular users and API users, configuring permissions, and editing or deleting users.
Go to the platform’s main menu
Locate and click the “Users” option
A table will be displayed (empty for new clients)
Find the “Add User” button on the screen
📌 This is the starting point for user creation
Click the “Add User” button
A new form screen will appear
You will see 4 required fields
Field 1 — User Type: Select “Regular” (grants access to the platform)
Field 2 — Name: Enter the user’s full name
Field 3 — Email: Provide a valid email (used for login and notifications)
Field 4 — Phone: Add the user's phone number
Click “Confirm” to save the user
Or click “Cancel” to abort the process
Click the “Add User” button
In the “User Type” field, change from Regular to API
📌 API users require fewer fields
Field 1 — User Type: Confirm it’s set to “API”
Field 2 — Name: Enter an identifier name for the API user
Click “Save”
Wait for the “Operation successful” popup
⚠️ IMPORTANT: Write down the Client Secret immediately
✅ Store the credentials securely (they won’t be shown again)
🔑 The Client Secret is used for API integration
🆔 The Client ID will be visible in the user table later
Once users are created, you’ll return to the main table view. The columns include:
User Name
Identifier: Email (Regular) or long ID (API)
Phone
Created By
Creation Date
Last Update: Date and responsible user
Verified: Green check if successful
Status: Enabled/Disabled
MFA: Multi-factor authentication status
✅ Verified: Indicates successful user creation
🔄 Status: Shows if the user is active on the platform
🔐 MFA: Indicates if two-step verification is enabled
Wait for the user to complete their first access
Return to the user management page
Locate the user in the table
Click the “Edit” button on the desired user
Locate the “Select a Role” dropdown
Choose the appropriate permission level:
👁 Read: View-only access
✏ Write: Can modify data
🔓 Full Access: Unrestricted access
Confirm your selections
Click “Save”
✅ Ensure the changes were applied correctly
In the users table, click “Edit” for the desired user
Modify fields such as name, email, or phone
Save the changes
In the users table, click “Delete” for the desired user
Confirm the deletion when prompted
⚠️ WARNING: This action cannot be undone